Our Process

Step 1

Preliminary Fact-Finding

At 7 Lakes Motorsports, our service journey begins with a thorough preliminary fact-finding stage. This is where we connect with our clients to understand their concerns, expectations, and the history of their vehicle. Our expert team, led by Mark Glenwood, engages in a detailed discussion with each client to gather all necessary information. This stage is crucial as it sets the tone for our personalized service approach, ensuring that we address the specific needs and nuances of each vehicle.

Step 2

Diagnostic Estimate

Once we have a clear understanding of the client’s needs, we move to the diagnostic estimate phase. In this stage, our highly skilled technicians employ state-of-the-art diagnostic tools and their extensive experience to accurately identify any issues. We believe in transparency and communication; hence, we provide our clients with a comprehensive diagnostic report, outlining potential issues and the steps required to rectify them. This estimate also includes a clear and honest assessment of the expected costs and time required for the repairs.

Step 3

Repair Estimate and Approval

After presenting the diagnostic findings, we provide a detailed repair estimate. This includes a breakdown of the costs for parts and labor, along with an estimated timeline for the completion of the work. We value our clients’ trust and always seek their approval before proceeding. This phase ensures that there are no surprises and that our clients are fully informed and comfortable with the planned service.

Step 4

Execution of Service and Repairs

Upon receiving client approval, our team begins the meticulous process of servicing and repairing the vehicle. We pride ourselves on precision and attention to detail, ensuring that every repair is conducted to the highest standards. Our technicians, trained under Mark Glenwood’s expert guidance, use only the best tools and parts to ensure quality and durability. Regular updates are provided to the client, maintaining an open line of communication throughout the service process.

Step 5

Quality Check and Final Approval

During the body repair stage, our technicians repair or replace any and all body panels that sustained damage from the impact or collision. Your vehicle begins to take shape as sheet metal is installed and body work is completed. After the body repair stage, the vehicle will be prepped for the paint stage.

Step 6

Delivery and Follow-Up

The final stage is the delivery of the vehicle back to the client. This includes a detailed explanation of the work carried out and any care instructions or recommendations for future maintenance. We ensure that our clients leave not only satisfied with the service provided but also with a deeper understanding of their vehicle’s condition. Following the service, we conduct a follow-up to ensure that the client is completely satisfied and to address any further questions or needs.

REVIEWS

WHAT OUR CUSTOMERS SAY

At 7 Lakes Motorsports, we take pride in the trust and rapport we’ve built with our clients. Under the “What Our Customers Say” section, you’ll discover firsthand testimonials from individuals who’ve experienced the unparalleled dedication, expertise, and customer care that define our service. These stories not only reflect the high standards of excellence we strive for every day but also highlight the personal connections we’ve fostered within our community. From life-long enthusiasts to casual drivers, our clients share their experiences of exceptional service, attention to detail, and the genuine passion for automotive excellence that sets 7 Lakes Motorsports apart. Dive into their journeys and see why choosing us means joining a family of satisfied customers who value quality, integrity, and performance above all else.